Elle Decor is one of my favorite monthly magazines (and believe me, I get a lot so I have many to compare). This month I've seen the Ellen Pompeo "sneak peaks" online and have been waiting patiently to receive my own copy in the mail. Today I checked out my account online and it says the June copy is "en route" to me so say, "where the heck is May?". I send a short (and couteous) email to customer service and receive this:
Thank you for notifying us that you did not receive your issue. We apologize that this issue is permanently out of stock. We have extended your subscription for May 2010 by 1 issue and your new subscription expiration date is March 2012.
You should receive the June 2010 issue by May 20, 2010. Thank you for subscribing to Elle Decor.
Is this for real? OUT OF STOCK? I believe I just saw this in stores yesterday. Needless to say, I have to go buy the one in the store I saw now but this is crazy. A subscription is a subscription Elle Decor, of which I PRE-paid. There, I said my peace but House Beautiful, you just entered the #1 spot on my magazine list!